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Questions & Answers From The "All Wings" Insurance Alliance Forum

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 Excerpt Notes - "All Wings" Alliance Conference - Jan. 3rd 2010

John:
I'm not sure about the last part, but when we conducted the search for qualified appraisers for the estate, we were told by the head office to use the Asheford Institute Of Antiques as the starting point for locating these appraisers. I mean we had so much stuff from the families to liquidate - there were over 8 properties, and all of them seemed to house major collections. Is this the general procedure we should use in the future?

Tim Shier (moderator):  It's a good question John, most major insurers are now partnered up with specialty organizations or even schools, so that they can get some form of reliable estimation for valuation. I know that the Asheford Institute is used by a lot of insurers on the east coast , and I think that's because they've been around so long. I know that at this office, we've used their appraisers for the last 20 years and they've been very good - we've haven't had one disputed estimation, so if I use that as a criteria, I'd say it's worked out well.

John: I know what you're saying Tim, but prior to the Mathes liquidation, we'd been using the services of Henkin's Antiques, located out on I-60 past the Nollen farm , they've retired now, but I think someone is still running the business under a different name, but we thought of just booking them permanently so we'd have someone to call, until the Mathes case came up...

Tim Shier (moderator): ... You can still do that John, but "head" won't recommend it anymore. If you get a bad estimation they'll come back on you, not Henkin's. That's part of the reason they use school's like Asheford... the appraisers have trained under strict guidelines and have a good understanding of antiques and collectibles. The other thing that Asheford has that other places don't (at least as far as I know),  is an in-house database that we can use to search for their appraisers within our area - that can make the vetting process for us a lot easier. It really comes down to just covering yourself John,  but as  I said earlier, it's not a hard and fast rule, just something the brass recommends.

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Gavin: Thanks for clearing that up Tim, as I was also wondering about that... I'm also interested in what search parameters we should be using under the new "qualification" for "put' insurance assessments and valuations?

Tim Shier (moderator): Hi Gavin, I can email you the specs on that... but I think they were published last year at the industry forum in DesMoine. I'll have to look it up first... but I'll get back to you on it...

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...conclusion 2010 excerpt



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